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Accessibility


Website accessibility statement

Liverpool.gov.uk is run by Liverpool City Council. This website - property.liverpool.gov.uk - is an internally developed subsite used to support the Property and Asset Management service.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts as part of the Recite Me functionality in the top toolbar on the site
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader including the most recent versions of JAWS, NVDA and VoiceOver

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know that some parts of this website are not fully accessible, these include:

  • Missing document titles
  • Missing Alt text
  • Duplicate page titles on different pages
  • Issues with the use of Iframes
  • Disabled zoom functionality
  • Issues with text and colour contrast
  • CSS style issues 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and issues listed above.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you can contact us using the following methods:

We'll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think that we're not meeting accessibility requirements, please contact webmaster@liverpool.gov.uk.

Enforcement procedure

The Equality and Human Right Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

What we're doing to improve accessibility

Liverpool City Council is committed to making this website accessible, in accordance with the Public Sectors Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Liverpool City Council has an ongoing improvement programme focused on improving accessibility across the whole of liverpool.gov.uk.

This website was last audited in April 2021 and will be reviewed again for improvement in November 2021.

Read liverpool.gov.uk's wider accessibility statement for more information.

Preparation of this accessibility statement

This statement was prepared in April 2021. It was last reviewed in April 2021. The website was last tested in April 2021. The test was carried out internally by Liverpool City Council's Digital Service.